Automatic follow-ups
If a customer goes quiet, Konnie checks in after 24 and 72 hours. On WhatsApp, after the 24-hour window, it uses your approved template.
Lead capture and scoring
Name, phone, email and what they want, saved to Leads and marked hot, warm or cold.
Hot lead alerts
When someone is ready to book you hear straight away: in the app, by push and in Slack.
Human takeover
Step into any conversation. Konnie pauses, and you can hand it back. Assign chats to your team.
Trained on your material
Paste text, add a web page or upload PDF, Word and text files. Add prices in your catalog. Konnie answers only from what you gave it.
Your language
Konnie replies in the customer's language, with English, Arabic and Urdu fully supported.
Office hours
Set your hours and time zone. Konnie knows when you are closed and tells people when to expect a reply.
Test before you go live
Chat with Konnie inside your dashboard to see exactly what a customer would see.
Analytics and privacy
See which channel brings enquiries. Ask for consent and choose how much data to keep.