Adding Konnie to your website

Get your install code

In your Konnectivo dashboard, go to Channels → Website chat. Customise the header text, colour, and Konnie's avatar if you like, then copy the install snippet — it's a single line of code. Keep that line handy; you'll paste the exact same line into your site regardless of what platform you're on.

WordPress

Don't edit your theme's files directly — a typo there can break your whole site, and the edit disappears the next time your theme updates. The safe way:

1. Install a free "header and footer scripts" plugin from the WordPress Plugin directory — search for Insert Headers and Footers (there are a few options; any well-reviewed one works the same way).
2. Open the plugin's settings, usually under Settings → Insert Headers and Footers.
3. Paste your Konnectivo snippet into the Footer box.
4. Save. The chat bubble appears on every page immediately — no re-publishing needed.

Using a page builder like Elementor? It has its own Custom Code feature under the main dashboard (not inside the page editor) — add the snippet there instead, set to load on every page, and skip the plugin.

Wix

1. In the Wix Editor, go to Settings → Advanced → Custom Code.
2. Click Add Custom Code and paste your Konnectivo snippet in.
3. Set it to load on All Pages, with the placement option Body – end.
4. Save, then publish your site.

Squarespace

1. Go to Settings → Advanced → Code Injection.
2. Paste your Konnectivo snippet into the Footer box.
3. Save. Squarespace applies footer code site-wide automatically.

Shopify

1. Go to Online Store → Themes, then Edit code on your active theme.
2. Open theme.liquid under Layout.
3. Paste your Konnectivo snippet just before the closing </body> tag.
4. Save.

Any other website

If your site isn't built on one of the platforms above — a custom-coded site, or a builder not listed — the rule is the same everywhere: paste the snippet just before the closing </body> tag of your site's HTML. If someone else manages your website for you, that one line is genuinely all they need; send it to them as-is.

Confirm it worked

Open your website in a new tab. You should see Konnie's chat bubble in the bottom corner within a few seconds. Click it and send a test message — if Konnie replies, you're live. If nothing appears, double-check the snippet was pasted exactly once, with nothing cut off at either end.